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Employment Opportunities
G’Day

Thanks for a showing interest in the employment opportunities within Tasmanian Expeditions. Tasmanian Expeditions is a small Tourism Business that operates guided small group bushwalking and cycling trips throughout Tasmania. Tasmanian Expeditions has been operating high-grade adventure holidays for 25 years and accumulated a wealth of experience that sets the industry standard for guided trips in Tasmania. Tasmanian Expeditions caters for a wide range of people from many Nationalities and age groups.

Tasmanian Expeditions employs seasonal guides on casual basis. If you interested in applying for a position as a guide you should endeavour to obtain the following qualifications and experience,

Minimum Qualifications
First Aid
Current Senior First Aid Certificate
Leaders Wilderness First aid Certificate 7-10 days course

Drivers Licence
A Light Rigid or Medium Rigid Drivers license
An ancillary certificate (Public Passenger Vehicle Endorsement)

Tourism Related tertiary training in either Travel Guiding or Catering

Experience
A strong back ground in the outdoors is essential. Bushwalking Mountain biking and Rock climbing are all skills that will help you here at Tas Ex. You will have visited or walked:
The Overland Track
Cradle Mountain
Lake St Clair
The Blue Tier
The West Coast of Tassie
The Walls of Jerusalem
The South Coast Track
The Port Davey Track
Frenchman’s Cap
Freycinet
Maria Island
Swansea

You should have a strong interest the in Natural and Cultural History of Tasmania. You should be environmentally aware. Lastly you should like meeting and dealing with people.

A Few things about Guides
Guides play a vital role for Tasmanian Tourism and Tasmanian visitors and are the frontline for Tasmanian Expeditions. They perform a wide variety of roles within a group that can include interpreting, communicating, building “esprit de corps”, leading, managing the group, cooking for the group, entertaining the group, keeping good humour and morale for the group, inspiring the group, role modelling appropriate behaviour, educating the group and entertaining the group members.

The essential qualities, roles and criteria for a Tasmanian Expeditions tour guide are

· Professional
· Leadership
· Patient
· Confident
· Enthusiastic
· Sensitive
· Tolerant
· Diplomatic
· Fit
· Endurance
· Communicator
· Quick thinking
· Sense of humour
· Information provider
· Social Facilitator
· Cultural host
· Motivator of appropriate conservation values
· Interpreter of the natural and Cultural environment
· People Mover
· Teacher
· Instructor
· Safety Officer
· Ambassador to Tasmania
· Public relations representative
· Entertainer
· Problem Solver
· Confident and counsellor
· Navigator
· Driver
· Administrator
· Cook
· Crisis manager
· Purchasing
· Emergency and incident management

In fact these are just a few of the skills, personal attributes and criteria you may be required to have whilst working as a guide for Tasmanian Expeditions. Providing a high quality client experience on a Tasmanian Expeditions holiday is vital for the sustainability of our business. More than many other jobs the job of a guide is very customer focussed and relies heavily on personnel who can deliver a high standard of service and who have excellent communication interpretive and interpersonal skills.

Ensuring a Complete Experience
The leader can make the difference between an exceptional trip and a disappointing experience. If clients are happy and satisfied then the job as a leader will be much easier and enjoyable. Satisfied clients mean repeat business repeat business means more work.

Extend Clients Perceptions beyond a simple Tasmanian tour the leader should be able to encourage everything that gets a group going and builds up friendship and team spirit. Be open, friendly and sensitive. You will often have to answer the same questions many times. Initiate group games and 'ice-breaking' activities.

Promote awareness and understanding through Interpretation of the local environment. Find out all you can about the natural history of the area (the local flora and fauna, geology). You should get to know about the local Aboriginal culture - old and new. You should be able to a good understanding of the environmental ecosystems. You should be able to Promote and encourage an understanding of conservation and natural and historical values.

Have local knowledge. Ask questions, read books. Clients will be inspired if they are informed about surrounding natural historical and cultural aspects of their holiday. Even if you are relatively new to the area in which you are working it is essential that you have done some research.

Lead by example Guides should be patient, generous, enthusiastic, happy and positive. The trip will be directly affected by your actions and moods. Be the first to cross-dangerous or unnerving obstacles and return to help the members who lack the confidence. Offer help when it is needed and take your fair share of the unpleasant tasks for yourself. Work with a sense of urgency and attention to detail. Set high standards and don’t shortcut systems. Treat people the way you like to be treated yourself. Don’t undermine other staff or clients.

Professionalism Your presentation to the group through appearance, voice, language, attitude and (especially) enthusiasm are representative of Tasmanian Expeditions and should be of the same high standard every day of every trip.

Where to now? Contact us.

 


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Tasmanian Expeditions ACN 101 349 366 ABN 85 101 349 366
PO Box 5010, Launceston, Tasmania, 7250
Ph: +613 6339 3999 Ph: 1300 666 856 Fax: +613 6339 4105